Deeksha V Rao

Account Director @ Engati | Scaling Enterprise CX through Conversational AI | Driving 40%+ Cost-to-Serve Reduction

Role
Account Director at Engati
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Deeksha V Rao

Enterprise SaaS sales professional with 11+ years of experience driving B2B sales across APAC and global markets. Skilled in consultative selling, enterprise account management, and C-level engagement, with a consistent track record of exceeding quotas and building $1M+ annual pipelines. Recognized for closing multi-six-figure enterprise deals and achieving 90%+ client retention through value-driven partnerships. Passionate about helping enterprises scale with SaaS, AI, and cloud solutions.

Experience

  1. Account Director

    Engati

    Dec 2025 — Present · Bengaluru, IN

    As an Account Director Engati, I empower top Indian enterprises to solve their biggest operational challenge: Scaling customer support without scaling cost.I help senior leaders deliver 40%+ Cost-to-Serve reduction and accelerate revenue by deploying high-ROI Conversational AI solutions across secure channels like WhatsApp, RCS and others. My focus is always on quantified business impact. Let\'s connect if you are ready to discuss your automation ROI.

Education

  • GITAM Deemed University

    Master of Business Administration - MBA

    2017 — 2018

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