Deekay Shrivastava
Director - Salesforce Practice at Tata Consultancy Services Limited
- Role
- Director - Salesforce Practice at Tata Consultancy Services
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Deekay Shrivastava
Innovative and result-driven thought leader in presales, strategy, execution and operation of sales, marketing & customer support programs across multiple vertical domains.Cross-functional facilitator of strategic planning, governance, operational planning, execution, current-state assessment, business process optimization, business transformation, change management, risk assessment & audit, ROI & value realization analysis, cost/budget estimation, infrastructure audit, gap analysis, design, implementation, QA and post implementation review.Initiator of ideas and opinions, Salesforce Certified, with functional and technical finesse in conceptual & technical architecture, design and review.Specialties: Presales Strategy, Process Optimization, Execution, Operation CRM, MDM, PSA
Experience
Director - Salesforce Practice
Aug 2022 — Present · NC, US
Education
Rani Durgavati Vishwavidyalaya
Master’s Degree, Quantitative Economis
1990 — 1992
Massachusetts Institute of Technology
Digital Transformation, AI, IoT, Cloud, Blockchain and Cybersecurity
Rani Durgavati Vishwavidyalaya
Master of Business Administration - MBA, Marketing and Finance
Rani Durgavati Vishwavidyalaya
Bachelor’s Degree, Mathematics
1987 — 1990
Skills
- Management Consulting
- Requirements Gathering
- Data Warehousing
- Business Transformation
- Business Requirements
- Enterprise Resource Planning (Erp)
- Project Management
- Oracle
- Requirements Analysis
- Cloud Computing
- Customer Relationship Management (Crm)
- Business Intelligence
- Pre-Sales
- Vendor Management
- Leadership
- Strategy
- Software Development Life Cycle (Sdlc)
- Business Process
- Agile Project Management
- Business Analysis
- Business Process Improvement
- Integration
- Software as a Service (Saas)
- Business Development
- Program Management
- Software Project Management
- Crm
- Enterprise Software
- Enterprise Architecture
- Databases
- Outsourcing
- Master Data Management
- Business Strategy
- Roi Management
- Technical Recruiting
- Consulting
- Strategic Planning
- Data Migration
- Analysis
- Sql
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