Deep Chakraborty
Strategic Operations & Program Leader | Process Transformation | Supply Chain Optimization | People Development | Driving Scalable Impact @ Amazon | PMP, SL2 & SDI 2.0 Certified
- Role
- Scm Operations Manager 2 at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Deep Chakraborty
Operations | Program Management | Process Excellence | Global Stakeholder Management | Leadership** With 13+ years of experience across global organizations like Amazon, Wipro, and Tata, I specialize in building scalable operations & high performing teams, driving cross-functional programs, and delivering measurable business outcomes. Whether it’s cost optimization, supply chain efficiency, trade compliance or workforce transformation—I take full ownership from problem solving strategy to execution. Led multi-million-euro programs across Europe and India Delivered €9M+ in cost savings through logistics & automation projects Managed teams of 100+ across operations, customer service & ML Ops PMP certified | Built SOPs, dashboards, escalation frameworks, and bots Partnered with Tech, Finance, Legal, HR & Vendor teams to align priorities I thrive in high-accountability, fast-paced environments where clarity, collaboration and customer centricity matter. My approach is hands-on, analytical and people-first—with a passion for solving complex problems and unlocking long-term impact. Open to global opportunities in: Operations | Program Management | Customer/People Experience | Process Excellence | Supply Chain | Compliance | Business Transformation Let’s connect if you’re looking for a leader who delivers results with integrity and velocity.
Experience
Scm Operations Manager 2
Jul 2023 — Present · Hyderabad, IN
Responsible for 2 shifts with 3 programs working from Hyderabad for European logistics network.*Owning customer support for any defects with Amazon manager trailers and driver issues.*Partnering to ensure adequate number of Amazon assets (truck & trailers) on 60+ Amazon sites for smooth operations on Fulfillment centers,Sort Centers & Delivery stations.*Managing battery & CNG operated truck defects, availability and compliance.*Employee performance, project/program initiation and delivery, continuous improvement, employee growth and ethics.
Education
Alliance Business School
Executive PGDM, Project Management
2019 — 2021
Project Management Institute
Project management professional , Project Management
Kolhan University, West Singhbhum
Bachelor of Commerce (BCom), Accounts
2013 — 2016
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