Dee Kahn
Digital Adoption Officer @Essex County Council
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WORK HISTORY
Digital Adoption Officer @Essex County Council
Digital Adoption Officer role created following a departmental restructure, evolving from the former IT Trainer role to support broader digital adoption, change enablement and workforce capability priorities.Enable adoption of new and changed digital technologies by designing and delivering accessible, user‑centred learning aligned to business outcomes. Assess training and capability requirements linked to digital transformation initiatives, deliver blended learning solutions, and conduct post‑implementation competency reviews to ensure training leads to confident, effective use of digital tools.Work closely with product teams, service desk and external providers to align guidance with live services and organisational standards, supporting staff with mixed digital confidence in a complex local government environment.
ABOUT DEE KAHN
Digital adoption and change enablement specialist with experience across UK local government, supporting workforce capability during digital and organisational change. I design accessible, user‑centred learning and practical guidance that helps people with mixed digital confidence adopt new ways of working and make effective use of technology.Currently a Digital Adoption Officer at Essex County Council, with a background spanning IT training, organisational development and professional development. Comfortable operating in evolving structures and post‑LGR environments, with skills readily transferable to wider transformation and capability roles.
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