Declan Hague
Team Lead Customer Success & Advisory @Scalene
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WORK HISTORY
Team Lead Customer Success & Advisory @Scalene
London, GB
Delivery lead across the UK, Europe and US, responsible for leading client engagements, managing project deliverables, and maintaining strong, strategic relationships.
EDUCATION
Durham University
Bachelor’s Degree, Human Geography
Durham University
Certificate of Higher Education, Physics
University of York
Postgraduate Diploma, Social Work Practice
SKILLS
ABOUT DECLAN HAGUE
Turning complex spatial analytics into boardroom-ready estate strategy.I specialise in the spatial productivity of retail estates, helping retailers and investors answer the most critical question in physical commerce: How do we optimise our footprint for maximum margin and operational efficiency?Having been embedded client-side with the UK’s largest grocers, I turn spatial data into physical store success. My expertise spans the full estate lifecycle: from Macro-Space Optimisation and Store Rightsizing to Network Strategy and Capital Allocation.Strategic Highlights- Estate Transformation (Aldi): Defined and optimised the UK estate strategy for a leading discount grocer, directly informing over 100 new store openings and creating an actionable rollout plan used by 100+ regional stakeholders- Commercial Growth (Sainsbury\'s/FMCG): Led category management and trade planning for Sainsbury’s Impulse category, delivering consecutive quarter-on-quarter volume and margin growth- Asset Value Creation (Deloitte/International): Directed revenue prediction models for global portfolios, streamlining international estate strategies, reducing operational overheads, maintaining customer experience, and improving forecast accuracy by 5%- Revenue Leadership: Revitalised high-friction client relationships to secure and grow over £1M in annuity revenue streams. The Technical Stack: I am a highly proficient user of Alteryx (Core Certified), Tableau, PowerBI, SQL, and Snowflake. My core strength is articulating these technical outputs to non-technical executive audiences to ensure measurable commercial value.Specialisms: Location Intelligence | Macro-Space Optimisation | Store Rightsizing | Retail Operations | P&L Impact Modelling | Estate Strategy.Let’s connect to discuss the future of physical retail and data-driven estate strategy.
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