Declan Penman

Solutions and Onboarding Manager @Ccl Techlogix Group

Responsible for developing and maintaining supplier relationships with the leading parcel carriers in the industry. Negotiation and agreement of contracts, ensuring we are receiving the best range of services for the best possible price, as well as adhering to strategic company goals, and making sure the carriers are maintaining service levels through pre-agreed KPI\'s Negotiation with key suppliers over bespoke customer requirements, and responsibility to get both the supplier and customer working to suit each party Key involvement in significant company financial growth In charge of a team who look after all parts of the parcel support process, and the bridge between the external and internal sales teams, as well as key parcel suppliers Daily maintenance and creation of each carrier’s pricing and service matrix, for both suppliers and customers. Responsible for implementation of carrier changes within strict timeframes Analysing the financial impact of proposed logistics changes with suppliers, the introduction of new shipping lanes and new carriers entirely Responsible for the creation of customer sales tariffs and customised shipping solutions based on individual customer profile requirements, ensuring that financial responsibility is met with margin / contribution made from each solution. This involves ensuring the most appropriate shipping suppliers are allocated to ensure customer requirements are satisfied Responsible for the management of company’s auto-pricing program, which prices system generated orders Liaising with both internal and external sales team members in order to provide them with customer solutions, information, strategic account direction and support with difficult problems surrounding the account in general, or a specific logistics related challenge