Deborah Waters

Business Support Manager @Network Rail

Milton Keynes, GB
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+91 *********19

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WORK HISTORY

Sep 2015 — Present

Business Support Manager @Network Rail

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Milton Keynes, GB

Supporting the Intelligent Infrastructure programme.Network Rail is at the heart of revitalising Britain’s railway. From the rejuvenation of King’s Cross station and the upgrade and expansion of Thameslink, to Europe’s largest civil engineering project – Crossrail - we are involved in some of the most ambitious and diverse ventures the UK has ever seen. This will help deliver the better railway that is vital for the economic prosperity of this country, transforming how people travel and make a massive difference to passengers and freight users right across Britain.Intelligent Infrastructure is Network Rail’s digital asset performance management programme, using technology to turn data into intelligent information so the frontline and supporting teams can work smarter and more safely to deliver improved services for passengers and freight customers.Previously I worked on the ORBIS transformation programme.A key programme in the Digital Railway Directorate - Offering Rail Better Information Services. This £400m transformation programme has delivered new capabilities to the workforce designed to exploit improved asset information data about our rail infrastructure, enabling us to move to a predictive maintenance regime based on the usage and condition of our assets. We work closely and collaborate with our customers – they are at the heart of the transformation journey. We work with them to ensure they are ready to use new and innovative capabilities, including mobile devices, decision support tools, and applications that enable access to quality asset information. ORBIS is enabling us to make quicker, more cost-effective decisions to better manage our asset risk and operate a safer, more reliable railway.

EDUCATION

1984 — 1986

Colchester Institute

Diploma, Hotel Catering and Institutional Operations

SKILLS

Customer Relationship Management (Crm)Service DeliveryCookingRecruitment/RetentionRecruitingLean ThinkingPerformance ManagementCrmSafeguardingOutsourcingPolicyAppraisalsPublic SectorDepartment BudgetingBusiness Process ImprovementBudgetsManagementStakeholder ManagementTeam LeadershipBusiness TransformationDigital DictationLeadershipProcurementOffice AdministrationProject ManagementTrainingNew Business DevelopmentBenefits RealisationBudgetingSystem AdministrationOperations ManagementTupe TransfersForecastingSapChange Management

ABOUT DEBORAH WATERS

Energetic and determined, I am an accomplished and practical leader with over 15 years…

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Deborah Waters — Business Support Manager at Network Rail in Milton Keynes, GB | Unifers