Debra Tjoa

Director, Ux Design @Inxeption

Cupertino, CA, US

In addition to designing high-visibility features for industrial suppliers and buyers of industrial products, manage four UX designers and lead meetings for the entire UX team of designers and front-end developers. Responsibilities: • Collect and groom stories for upcoming sprints • Assign stories to designers, balancing load and individual strengths • Step back to encourage designers to own features and step up to support when needed • Review designs regularly to ensure that they meet quality standards • Provide feedback to improve designer performance • Host a weekly designer forum to strengthen the team, increase consistency, and stay informed about new features and patterns • Run 3x weekly UX syncs to ensure tasks are on track, blockers are addressed, and risks are communicated • Advocate for design time in the software development lifecycle to yield a quality product • Collaborate with Product Management, Engineering, QA, and business stakeholders to clarify requirements and address open issues • Serve as product expert to improve feature definition and provide historical context for newer employees Notable contributions: • Throughout 2022, drove a buyer initiative forward by running leadership meetings, sharing new designs, and following up on action items • Involved in key features of this buyer initiative: enabling payment terms; collecting installment payments; accepting payment methods like ACH and wire transfer; integrating multiple shipment requests and live shipping quotes in checkout; uploading documents to a shared buyer/seller repository with ability to require acceptance by buyer; enhancing product quote flow; sending event-based email notifications to keep buyers informed; surfacing complex one-to-many object relationships such as business account, buyer, product ledger, and sales channel in an easy, intuitive interface • Provided end-to-end demos of implemented features or product vision

Cornell University

B.A.

University of Michigan

M.S.