Debbie Moore

WORK HISTORY

EDUCATION

SKILLS

ABOUT DEBBIE MOORE

Corporate professional with strong leadership skills and 20+ years of financial and operational experience, including contracting, billing, revenue recognition, disbursements and collections. Highly skilled in process re-engineering, identification and implementation of process efficiencies, and recommending technological solutions to increase productivity and reduce costs. Ability to effectively maintain a high level of accountability on multiple projects in a dynamic, fast-paced environment and consistently meet tight deadlines.• Managed and mentored staff of 20 creating individual development plans for each employee• Responsible for quote to cash processing and customer disbursements for online fundraising• Lowered DSO from 91 to 33 and 60+ receivables from $5M to less than $300K • Resolved unapplied cash of $1.1M• Improved operational efficiencies and reduced headcount by 30% through process re-engineering resulting in a $0.5M annual savings• Core team member on multiple system implementations and upgrades for SAP, Microsoft Great Plains and PeopleSoft including project planning, gap analyses, testing and training • Key member on conversion of internal CRM to Oracle CRM on Demand• Improved billing and disbursement procedures reducing processing time by 60%• Re-designed customer facing documents (invoices, disbursement remittance) resulting in an 80% reduction in customer service inquiries• Documented policies and procedures and identified key controls to support SOX 404 • Consistently passed 100% of testing controls for the past two yearsSpecialties: Management/Leadership, Mentoring, Cash Flow Improvement, Business Process Analyst, Process Engineering and Re-engineering, Cost Reduction, ERP System Implementations, Migrations and Upgrades, Customer Satisfaction, Sarbanes Oxley