Debra Douglass
Product Leader | Bridging Business & Technology | Expertise in SaaS Integrations, AI Innovation, and Enterprise Platforms
- Role
- Director, Product Engineering - Digital Commerce at Clean Harbors
- Location
- Plymouth, MA, US
- LinkedIn followers
- 500 followers
About Debra Douglass
Technology and product engineering leader with 18+ years of experience, including 16+ years with Clean Harbors and an uncommon dual background spanning both IT leadership and business operations. Known for bridging strategy and execution, modernizing enterprise platforms, and delivering scalable digital solutions that drive revenue, efficiency, and operational excellence.Provide executive leadership for global engineering teams, enterprise platform portfolios, and acquisition integrations across the Quote‑to‑Cash and Digital Commerce ecosystems. Recognized Chairman’s Award winner with a track record of delivering high‑impact initiatives, secure and scalable architectures, and cross‑functional stakeholder alignment.KEY ACHIEVEMENTSChairman’s Award – Named Technology Employee of the Year for enterprise platform deliveryDirect ownership of five enterprise‑critical.NET platforms in the Quote‑to‑Cash ecosystemLed multiple AI, digital, and modernization initiatives including e‑Invoice auditing, EPA e‑Manifest, and Billing TransformationDirected full technology integration of acquired companies and their systems into WIN and Oracle, accelerating revenue recognitionEstablished DevOps/DevSecOps maturity, secure coding standards, and platform observability practicesPartnered with C‑suite leaders on multi‑year strategic roadmaps aligned to corporate growth prioritiesMentored and developed future leaders, including direct reports and Northeastern University co‑op studentsTECHNICAL PROFICIENCIESDigital Commerce & Experience: Adobe Commerce (Magento), Adobe App Builder, Acquia, AkamaiCloud & DevOps: Azure DevOps, GitHub, CI/CD, automated testing, observabilityMonitoring & Operations: Dynatrace, LogicMonitor, XMattersEnterprise Systems: Salesforce, Oracle, BillTrust, MDG, Ariba, Amalto, EDILanguages & Frameworks.NET, Java, Python, SQL, HTML, XML, JavaScript, Angular, Bootstrap, ESB, RabbitMQTools & Collaboration: Aha, Jira, Microsoft Test Manager, Figma, Lucidchart, MiroPractices: Agile delivery, DevSecOps, secure coding standards, platform scalability, system integration
Experience
Director, Product Engineering - Digital Commerce
Dec 2025 — Present · Norwell, MA, US
Lead strategy, roadmap, and delivery for Adobe Commerce storefronts and Customer Portals (.NET/Angular)- Define and prioritize features based on customer needs, market signals, and business value- Drive key metrics: digital adoption, self‑service utilization, customer satisfaction, and revenue impact- Direct Adobe Commerce engineering, including cloud implementations and enterprise integrations- Provide technical direction for portal architecture, API‑first patterns, and modernization initiatives- Champion DevSecOps, CI/CD pipelines, automated testing, and secure deployment practices- Build and mentor global engineering and product teams of 50+; foster innovation and continuous improvement- Partner with UX, Marketing, Operations, Security, and senior executives to deliver aligned outcomes.
Education
Bridgewater State University
Bachelor's Degree, Communication, General
2004 — 2009
Khoury College of Computer Sciences
Master of Science - MS, Computer and Information Sciences, General
2018 — 2020
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