Debraj Bhattacharyya

Debraj Bhattacharyya

Role
Director - Business Transformation & Enterprise Automation at Fiserv
Location
New York, NY, US
LinkedIn followers
500 followers

About Debraj Bhattacharyya

A results-driven Business Transformation professional with broad-based experience across…

Experience

  1. Director - Business Transformation & Enterprise Automation

    Fiserv

    Oct 2018 — Present

    Program Director for Transformation programs and Technology partnerships responsible for delivery and relationship management with Fiserv BUs and technology partners - focused on CX, Revenue acceleration and Cost reduction - Setting up implementation partnerships for Fiserv products - on track to deliver ~$100M in business impact over 2 years - Transformation of the conversion process for a Fiserv core (processing platform) – incremental NPV of $13.5M from process redesign, automation, org redesign and standing up offshore conversion team - Zelle (instant payment) implementation cycle time reduction – business impact of $2.5M resulting from 30% increase in implementation capacity driven by process redesign, digitization and automation - Design and deployment of workflow and PM tool for the implementation of Fiserv\'s Clover Sport product

Skills

  • Training
  • Outsourcing
  • Business Process Re-Engineering
  • Process Improvement
  • Project Management
  • Strategy
  • Bpo
  • Service Delivery
  • Business Process
  • Business Transformation
  • Offshoring
  • Six Sigma
  • Performance Management
  • Management Consulting
  • Transition Management
  • Team Management
  • Change Management

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