Debra Garrett

New Hire Training Manager - at New American Funding

Role
New Hire Training Manager - Lmd at New American Funding
Location
York, SC, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Debra Garrett

Experienced Sales Trainer with a demonstrated history of working in the financial services industry. Skilled in Analytical Skills, Sales, Retail, Conventional, FHA, VA Loans, and Customer Relationship Management (CRM).

Experience

  1. New Hire Training Manager - Lmd

    New American Funding

    Feb 2021 — Present · York, SC, US

    Coordinate LMD New Hire training schedules and staffing for the onboarding of experienced Loan OfficersAnalyze reports, identify trends and gaps, and develop corresponding trainingMake recommendations for continuation, revision or elimination of programs as necessaryResearch outside training sources; consult with other business units within NAF as appropriate to identify current training programs and materials appropriateCollaborate with subject matter experts and stakeholdersWork alongside the V.P. of Sales Training, EVP and SVP of Production and other management Create and maintain written training manuals and job aidsPrepare training outlines, scripts, expected results, evaluation and related materials. Conducts training sessions and monitors effectiveness.Evaluate the impact of training programs and job aids.

Skills

  • Customer Retention
  • Customer Service
  • Customer Satisfaction
  • Training
  • Microsoft Office
  • Sales
  • Fha
  • Business Development
  • Loan Origination
  • Inventory Management
  • Refinance
  • Va Loans
  • Residential Homes
  • Credit
  • Mortgage Lending
  • Visio
  • Powerpoint
  • Microsoft Excel
  • Marketing
  • Mortgage Banking
  • Homepath
  • Leadership
  • Fha Financing
  • Credit Analysis
  • Loans
  • Analysis
  • Troubleshooting
  • Residential Mortgages
  • Finance
  • Crm
  • Banking
  • Recruiting
  • Outlook
  • Investment Properties
  • Team Leadership
  • Retail
  • First Time Home Buyers
  • Real Estate
  • Sales Management
  • Management

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Debra Garrett — New Hire Training Manager - Lmd at New American Funding in York, SC, US | Unifers