Dee Wade
- Role
- Microsoft Azure Customer Success Manager Provided by Accenture at Microsoft
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Dee Wade
As a Customer Success Manager at Microsoft Azure, my mission is to guide firms through…
Experience
Microsoft Azure Customer Success Manager Provided by Accenture
Apr 2022 — Present
Customer Success Managers are trusted advisor for Microsoft Azure for firms building growth and improving the CX experience loyalty. Customer Success Managers [CSM] focus on Digital Transformation by looking at our client’s firm and how they deliver value now and what could possibly be trending in their industry in the future. We engage regularly and develop deep relationships with Microsoft Azure stakeholders including but not limited to business and technical teams. CSMs partner with customer facing account teams including support, cloud solutions architects, partners, marketing and sales for overall platform success. We hold meetings with leadership to discovery what best aligns their company goals with their Azure environment. CSMs examine our client\'s Azure Infrastructure health monthly usage to uncover incremental growth opportunities by mitigating cost, increasing productivity and monitoring security.
Skills
- Budgets
- Project Management
- Customer Satisfaction
- Social Networking
- Relationship Marketing
- Forecasting
- Training
- Networking
- Customer Service
- Employee Training
- Program Management
- B2b
- Corporate Events
- Value Selling
- Public Relations
- Advertising
- Event Planning
- Negotiation
- Marketing Strategy
- Analysis
- Member of Toastmasters
- Team Building
- Marketing Communications
- Solution Selling
- Direct Sales
- Event Management
- Territory Development
- Contract Negotiation
- Microsoft Excel
- Artist Developement
- Consultants
- Lead Generation
- Sales Management
- Human Resource Development
- Business Development
- Marketing
- Social Media Marketing
- Trade Shows
- Human Resources
- Life Coaching
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