Debra Dandro

About Debra Dandro

Project Specialist and System Administrator with experience in project management. Projects have included large and small staff relocations and system upgrades and conversions - from creating the detailed move spreadsheets; being the liaison between the customer, business units, and vendors; to testing and creating communication and training documents. Interested in opportunity to utilize my problem solving and project organization skills in a back-office environment.Specialties: PeopleCube\'s Resource Scheduler (internally branded Training Room Scheduler (TRS) system within Wachovia)

Experience

1. Project Coordinator Ii, Corporate Properties Group Learning Center Services Team

   Wells Fargo

   Sep 2005 — Present

   System Administrator for the Training Room Scheduler (TRS) system- Maintain resource, user, and security data information in TRS- Provide utilization and other reports to stakeholders- Principal contact with TRS vendor and primary point person for all TRS system upgrades and issues- Create training documentation and provide training for users for TRS upgrades- Escalation point for teammates to assist with problem resolution- Team liaison with Human Resources and Corporate Relations (HRCR) Facilities Planning Team, Customer Information Center (CIC) Property Management, and Learning Administration for projects and issues- Assist Corporate Real Estate (CRE) and Regional Facilities Coordinators with Disaster Recovery efforts at sites- Create, edit, and cancel room reservations- Accomplishments: Conversion of hosting of TRS from internal Wachovia to external to save revenue while maintaining quality service and product support; upgrade of TRS for Daylight Saving Time changes (version 7.70); and upgrade of TRS to version 8.20

Education

• University of North Carolina at Charlotte

  Bachelor of Arts, Mathematics Major, Computer Science Minor

  1991 — 1995

Skills

• Leadership
• Software Documentation
• Sdlc
• Project Management
• Cross-Functional Team Leadership
• Requirements Analysis
• Analysis
• Sharepoint
• Training
• Access
• Team Building
• Management
• Visio
• Disaster Recovery
• Program Management
• Budgets
• Change Management
• Process Improvement