Debra Ortiz

Experience

1. Area Asset Protection Manager

   Gap Inc.

   Nov 2006 — Present · New York, NY, US

   Shortage Reduction/Investigations • Responsible for working with General Managers and Market Leaders to identify inventory shortage opportunities and recommend resolutions.• Deliver Loss Prevention training to Field Business Partners• Responsible for ensuring execution and compliance of target store/shortage reduction programs.• Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are properly deployed.• Develop Market specific shortage action plans.• Conducts investigations and interviews for inventory, cash loss, and breach of company policies and procedures.• Proactively monitor controls to identify employee theft.• 2. Training and People Development • Responsible for coordinating the recruiting hiring and training of Loss Prevention personnel.• Responsible for ensuring completion of the Loss Prevention training program for Loss Prevention personnel.• Identify through succession planning top talent for next level career opportunities.• Currently Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for 35 Loss Prevention personnel. Operations/Safety • • Manage LP staffing budgets in assigned districts.• Follow-up through store visits to compliance of company policy and procedures.• Assist in the creation of action plans to achieve operational compliance.• Work closely with management to communicate and train operational standards.• Offer recommendations and solutions in crisis situations such as work place violence, protest and demonstrations. • Communicate all safety related policies using all available communication vehicles. • Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified are corrected.

Education

• Yellowbrick

  FIT Fashion Styling Foundations, Fashion/Apparel Design

• Copenhagen Business School

  Sustainable Fashion Certificate, Sustainability Studies

  2020 — 2020

• Yellowbrick

  Parsons Fashion Industry Essentials

Skills

• Private Investigations
• Cctv
• Wicklander-Zulawski Interview & Interrogation
• Program Management
• Internal Investigations
• Budgets
• Leadership
• Store Operations
• Recruiting
• Asset Protection
• Loss Prevention
• Store Management
• Succession Planning
• Workplace Violence
• Interviews
• Retail
• People Development
• Policy
• Management
• Hiring
• Human Resources
• Training
• Interrogation
• Organized Retail Crime
• Talent Management
• Shrinkage