Debra Crichton
Operational Excellence Manager @Empiric Student Property Plc
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WORK HISTORY
Operational Excellence Manager @Empiric Student Property Plc
North East, GB
EDUCATION
Benfield Comprehensive School, Newcastle
GCSE/ 'O' Levels
Newcastle College
Diploma
Thompson Direct, Montreal
Diploma
Newcastle College
Diploma
MHFA England
Certificate
Institute of Occupational Safety and Health in association with Ark Workplace Risk Ltd
Certificate
SKILLS
ABOUT DEBRA CRICHTON
I am experienced in all aspects of customer service with a demonstrated history of providing exceptional customer experience and satisfaction. As Operations Excellence Manager I am constantly developing and performing internal Brand Standard audits across the business, covering over 70 sites across the country. Helping site teams to understand the business standards by coaching and supporting to help develop their skills for compliance. Along with a strong work ethic, excellent organisational skills, data analysis and problem solving skills, I also have the ability to manage multiple projects and maintaining standards with a professional and enthusiastic approach. I have the ability to employ emotional intelligence in handling challenging situations and a strong commitment to personal and professional ongoing development.IOSHH qualified, experience in risk assessment writing and a Mental Health First Aid champion also certified ILM Award in people management.
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