Debottam Ghosh
Curious - Agile Learner - Visionary - Views Personal
- Role
- Quality Analyst(Supervisor) at Advantmed India LLP
- Location
- Asansol, WB, IN
- LinkedIn followers
- 500 followers
About Debottam Ghosh
I have no idea and I don\'t know what I am doingI try to explore, learn products, and enjoy my own timeSectoral Interests : Startup, MLOps, Operations, Investment
Experience
Quality Analyst(Supervisor)
Nov 2024 — Present · Gandhinagar, IN
Adhering to all KPI\'s• Doing audits of (Contact Center)• Adhering overall Call Quality and Process Improvement• Helped agents improve process knowledge upto 10% by constructive feedback and coachingLearning : International Call Audit, Call Calibration, Call Quality improvement, US HealthCare, Business Improvement, Basics of Excel
Education
St Joseph's Convent Higher Secondary School Chittaranjan
Class 11 - 12, Accounting and Computer Science(CBSE)
KAZI NAZRUL UNIVERSITY, ASANSOL
B.Com (HONS)
St Joseph's Convent Senior Secondary School Chittaranjan
Class 1 to Class 10, ICSE
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