Debottam Dutta
Team Lead – Quality & Operations | P2P Process Expert | Six Sigma GB & YB Certified | Process Excellence | Global Team Management | FACET Certified Trainer
- Role
- Team Leader at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Debottam Dutta
I’m a passionate and results-driven Quality and Operations Team Lead with over 9 years of experience in Retail Finance (P2P). My focus lies in driving operational excellence, reducing process variation, and building high-performing global teams. With certifications in Six Sigma (Green & Yellow Belt) and Facilitation & Training, I bring a balanced approach of analytical thinking, process standardization, and people empowerment.I currently lead a global team of 25+ professionals at Cognizant, ensuring round-the-clock delivery across regions. My experience spans invoice processing, vendor payments, RCA, audit readiness, and SLA adherence, using tools like SAP, Oracle R12, Power BI and Excel. I’ve also successfully implemented automation and continuous improvement initiatives resulting in measurable quality gains and operational efficiency.I\'m always eager to collaborate on impactful projects and connect with professionals who believe in transforming processes, people, and performance.Let’s connect!
Experience
Team Leader
Nov 2021 — Present · Hyderabad, IN
Lead a cross-regional team of 25+ for global P2P operationsConduct performance reviews, training sessions & daily huddlesDrive SLA/TAT adherence, audit readiness, and complianceExecute process improvement initiatives using Six SigmaConduct RCA and CAPA implementationCollaborate with Finance, Onboarding & Compliance stakeholdersOwn quality control documentation and reporting via Power BI
Education
Calcutta University, Kolkata
Bachelor's degree, Business/Commerce, General
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