Deborah Odonnell

About Deborah Odonnell

Strategic, results-driven Executive Project Director who delivers innovative, enterprise-wide and local technology solutions that align with organizational goals and mission. Expert in managing all levels of multiple, complex technology and process improvement projects. Drives sustainable outcomes through transparent KPI reporting and accountability. Trusted advisor and senior management team member known for exemplary customer service, collaborative decision-making, and diplomacy in highly-matrixed organizations. Builds and retains high-performing teams by hiring, developing, and motivating skilled professionals and coaching them to success. Specializes in successfully leading teams through transformational change.Areas of Expertise:LeadershipStrategy & ExecutionBusiness Relationship ManagementProject & Product ManagementSystem Implementation and SupportSoftware Delivery Life Cycle Methodologies & Deliverables (SDLC)ITIL Service Management DeliveryGovernanceDemand & Capacity ManagementBudgeting & Cost ContainmentContinuous Quality/Process ImprovementVendor Assessment, Selection, Negotiation, and ManagementTalent Acquisition & RetentionCoaching and MentoringOrganizational Change & RestructureTechnology Platforms - Cache, Web Framework.NET/ASP.NET, SQL, VB6, C#, MUMPS, Win7, XP, SaaS/SOA, HTML.XML, HL7, SharePointVendor Experience - Epic, MEDITECH, GE/IDX, NextGen, PeopleSoft, Infor Lawson, MHC, VSee Telehealth, Omnicell, TeleVox, 4S DawnAC, Hospira TheraDoc, iMDsoft Metavision, Brainshark, HealthcareSource NetLearning, ServiceNow, Salesforce, Daptiv PPM, Smartsheet, JiraHealthcare IT Academic Medical Centers and Non-Profit Hospital OrganizationsAdministrative, Revenue Cycle, and Clinical Systems Data Integration and Health Information Exchange (HIE)Regulatory Compliance - Meaningful Use/HITECH, ICD-10, HIPAA, CMS, DPH, JCAHOEHR/EMRHealthcare Operations and Workflows - Inpatient, Outpatient, Physician Practices, Ambulatory Care Centers, Rehab, Surgery, ED, Billing & Charge Capture, Call Center

Experience

1. Director, Project Management & Process Improvement

   Joslin Diabetes Center

   Nov 2022 — Present · Boston, MA, US

   Responsible for building and improving Joslin’s capabilities in project management and process improvement, and developing actionable systems for performance improvement and accountability in all areas of the organization under the direction of the COO. Manages projects, trains, supports and empowers staff in project management techniques. Leads and trains Clinic leadership in the development and use of key performance indicators and knowledge documentation to develop and support a culture of accountability and continuous improvement.

Education

• Bentley University

  Bachelor of Science (BS), Business/Corporate Communications

Skills

• Training
• Health Information Exchange
• Mentoring
• Idx
• Healthcare
• Governance
• Clinical Systems Implementation
• Meditech
• Revenue Cycle
• Hospitals
• Resource Management
• Budget Process
• Project Management
• Strategic Planning
• Healthcare Information Technology (Hit)
• Program Management
• Itil V3 Foundations Certified
• Management
• Ehr
• Strategy
• Hipaa
• Software Design
• Practice Management
• Hospital Revenue Cycle
• Product Management
• Process Improvement
• Healthcare Information Technology
• Staff Development