Deborah Gassner
Director, Experience Design at Concentrix Catalyst
- Role
- Director, Experience Design, Healthcare at Concentrix
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Deborah Gassner
Design l Research l StrategyPassionate about using a human centered design approach to improve healthcare. I utilize research, design and strategy to create stellar experiences for patients and providers. Engaging team leader, coach and mentor; effective individual contributor. I thrive in cross-functional teams, working across all levels of organizations to influence and create change. Curious and highly collaborative. I believe in the power of data (quant & qual), and excel at synthesizing learnings into actionable insights. Areas of focus-Improve access to behavioral health support for allRe-imagine the EMR to improve physicians\' workflowsDesign innovative programs to reduce non-emergent ER utilization
Experience
Director, Experience Design, Healthcare
Jan 2024 — Present
Design Research & StrategyHealthcare focusConcentrix Catalyst is the experience design and engineering team of Concentrix
Education
University of Washington Human Centered Design & Engineering
Master's Certificate, User-Centered Design
2012 — 2013
California Institute of the Arts
BFA, Visual Communication
Colby College
BA, Art History, Sociology
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