Deborah Brindley
Manager, Client Experience and Automation @Deloitte
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WORK HISTORY
Manager, Client Experience and Automation @Deloitte
Leeds, GB
Leading the design and delivery of a collaborative project, enhancing Deloitte’s marketing campaigns to be more strategic, data-driven and client-centric. Developing a framework to leverage client insights, performance data, channel expertise, AI, technology and process design to improve client experience and campaign success metrics (KPIs). Implementing and optimising marketing automation strategies to deliver timely and relevant client communications, nurturing leads, and driving conversions, using Adobe Marketo Engage and Salesforce.Managing the Senior Assistant, Marketing Automation; recognised with Deloitte Values Hero award for exceptional support and leadership.
EDUCATION
CIM | The Chartered Institute of Marketing
Diploma in Professional Marketing
Università di Pisa
Erasmus Exchange Programme
University of Warwick
BA English and Italian Literature
SKILLS
ABOUT DEBORAH BRINDLEY
I am a creative and commercially skilled marketer, experienced in multi-channel planning and strategy development. A strong communicator with a passion for data-driven, client-centric marketing, people management and volunteering.
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