Deborah Alvord
- Role
- Gartner
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Deborah Alvord
It is hard to express in words the extent of my passion for helping Customer Service and…
Experience
Present
Education
The University of North Carolina at Chapel Hill
BA - Biology
1991
Skills
- Performance Management
- Business Process Improvement
- Incident Management
- Service Delivery
- System Deployment
- Customer Engagement
- Call Center
- Data Center
- IT Service Management
- Cloud Computing
- Management
- Crm
- Change Management
- Program Management
- IT Strategy
- Process Improvement
- IT Management
- Customer Retention
- Pmp
- Call Centers
- Integration
- Hp
- Training
- Customer Experience
- Bpo
- Quality Assurance
- Disaster Recovery
- Customer Relationship Management (Crm)
- Vendor Management
- Leadership
- Team Leadership
- Software Documentation
- Six Sigma
- Itil
- Project Portfolio Management
- Outsourcing
- Contact Centers
- Service Desk
- Sla
- Project Delivery
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