Deborah Tremble
Project/Program Manager III at Sprint
- Role
- Project Program Manager Iii at Sprint
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Deborah Tremble
Offering over twenty years of extensive experience in front-line call center operations. Results driven quality leader with excellent verbal and written communication, team development and project management skills. Proficient in software applications: Microsoft Word, Excel, PowerPoint, MS Project Lucent Billing Systems, Vantive CICS, Siebel, Teknekron, VISIO and Access.A seasoned Quality Assurance expert handling internal and external customer satisfaction.Subject Matter Expert in Call Center Operations, Quality Customer Satisfaction and Executive and Regulatory functional areas.
Experience
Project Program Manager Iii
Nov 2010 — Present
Skills
- Customer Retention
- Customer Service
- Testing
- Customer Satisfaction
- Public Sector
- Problem Solving
- Microsoft Word
- Team Leadership
- Visio
- Process Improvement
- Wireless Solutions
- M2m
- Call Center
- Documentation
- Word
- Program Management
- Service Assurance
- Billing
- Microsoft Office
- Avaya
- Cellular Communications
- Troubleshooting
- Evdo
- 3g
- Vendor Management
- Cross-Functional Team Leadership
- Team Building
- Telecommunications
- Analysis
- Provisioning
- Wireline
- Software Documentation
- 4g
- Pmp
- Mobile Devices
- Computer Network Operations
- Leadership
- Iden
- Call Centers
- Access
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