Deborah Pickens

Energy Savings Ceilings- Customer Success Manager

Role: Energy Savings Ceilings- Customer Success Manager at Armstrong World Industries
Location: Boise, ID, US
LinkedIn followers: 500 followers

About Deborah Pickens

My new position at Armstrong as the National Account Manager for the Western Region will allow me to utilize all my 20 + years of experience in the Building Products Industry. I am proud to be a part of such a great company that has strategically positioned themselves to be the best partner possible for large corporate end users, and I look forward to building mutually beneficial relationships.

Experience

Energy Savings Ceilings- Customer Success Manager
Armstrong World Industries
Jan 2026 — Present · Wilmington, NC, US

Education

Florida State University - Herbert Wertheim College of Business
BS, Marketing
1988 — 1992
University of Redlands
Master of Business Administration, Business Administration and Management
University of Redlands
MBA, Masters in Business Administration
1994 — 1996

Skills

Six Sigma
Pricing
Budgets
Marketing Strategy
New Business Development
Key Account Management
Cdt
Key Account Development
P&L Management
Strategic Planning
Account Management
National Accounts
Sales
Product Development
B2b
Leed Accredited
Sales Operations
Forecasting
Competitive Analysis
Contract Negotiation
Selling
Sales Management
Market Development

Contact information

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Work email
•••••@armstrongceilings.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Armstrong World Industries

Wholesale Building Materials · 3.2K employees · Founded 1860 · Lancaster, Pennsylvania, United States

Armstrong World Industries, Inc. (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. For more than 165 years, Armstrong has delivered products and capabilities that enable architects, designers and contractors to transform building design and construction with elevated aesthetics, acoustics and sustainable attributes. With $1.6 billion in revenue in 2025, AWI has approximately 4,000 employees and a manufacturing network of 24 facilities, plus seven facilities dedicated to its WAVE joint venture. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. For more than 165 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees. We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It’s an exciting, rewarding business to be in, and we’re committed to continuing to grow and prosper for the benefit of all of our stakeholders. Stock Exchange and Symbol NYSE: AWI

armstrongceilings.com

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