Déborah Grange

Partnerships & Customer Success Manager @Pro Bono Lab

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Partnerships & Customer Success Manager @Pro Bono Lab

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Ville de Paris, FR

Pro Bono Lab - an organization specializing in civic engagement through skills sharing since 201180 partner companies - 600 social-profit organizations supported - 5 regional officesOur mission is to make skill-sharing commitment accessible to all, in order to meet a dual objective- to enable citizens to get involved, become aware of their potential and develop their skills- and to give associations free access to the skills they need to develop, structure and strengthen their social impact. Our public-interest programs, consultancy activities and pro bono initiatives enable us to contribute to the development of a society of engaged citizens. Our ambition? To make skills-based commitment to public-interest organizations the norm! My main tasks as Development & Partnerships Manager- Co-construction of the annual development strategy alongside the Deputy General Manager- Prospecting and acquisition of new prospects, and management of related development actions- Contribute, alongside the Ile-de-France Director and Deputy General Manager, to building loyalty among current partners and developing existing partnerships- Management of the Development Department trainee

EDUCATION

2011 — 2013

Lycée Edgar Quinet

BTS, International Trade

2013 — 2016

Ecole Internationale de Marketing du Luxe (EIML)

Bachelor's degree, Marketing Luxe

2015 — 2017

EBS Paris - European Business School

Master's degree in Management of International Cases

N/A

Dans l'ère du temps

Responsable RSE, Formation environnementale

2010 — 2011

Lycée Françoise Cabrini

Scientific Baccalaureat, Mathematics, Physics, Biology

ABOUT DÉBORAH GRANGE

Après avoir travaillé +9ans dans le développement commercial, je souhaite aujourd’hui évoluer vers un rôle de Customer Success Manager pour me consacrer à 100% aux besoins de mes clients. « Prendre soin des clients » a toujours été au cœur de mes préoccupations et c’est ce qui m’anime au quotidien. Je suis déterminée à faire la différence en veillant à ce que chaque client se sente chouchouté et valorisé!

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