Deborah Ann Schweizer

About Deborah Ann Schweizer

Teleperformance is the industry leader in global outsourced AI and human contact center solutions and digital transformation. We provide best-in-class customer care, technical support, sales, back office, automation, and other specialized services across multiple verticals with CX excellence, process optimization, and proven innovation. TP regularly invests in research and development to get a deeper understanding of customers’ behaviors, needs, and preferences worldwide. As experts in people interactions, Teleperformance drives successful CSAT, NPS, and QA results for our clients based on proven processes and technologies with the best of data security compliance protocols in place.At Teleperformance, I am always excited to lead the initiation of partnerships as the clients’ advocate and industry expert to guide organizations in the development of both global and local outsourcing solutions to meet/exceed all their strategic business planning requirements and customer experience needs/desires. Cost containment, improved customer satisfaction, attrition management, increased revenues, decreased customer effort, enhanced market shares, and achieving significant operational efficiencies are just a few of the many successes I repeatedly attain with and for my clients throughout our engagements and their evolutions.My specialties include, but are not limited to:Contact Centers | AI Data Services | Digital Evolution and Automation | Innovation-Transformation | BPO Leadership | Customer Experience | Offshore-Nearshore-Domestic Omnichannel Solutions | Customer Care | Technical Support | T&S | Sales and Sales Management | GBS-Collections-F&A Shared ServicesI can be contacted as follows:Email - d••••••••@teleperformance.comMobile - 97••••••28

Experience

1. EVP of Global Enterprise Bd & Solutions

   TP

   Jan 2026 — Present

Education

• Kent State University - Graduate School of Management

  Master of Business Administration (MBA), Marketing, Economics, International Business/Finance

• King's College

  Bachelor of Science (B.S.), Business Administration, Marketing, and Accounting

Skills

• Cloud Computing
• Lead Generation
• Vendor Management
• Customer Acquisition
• Channel Partners
• Sales
• Sales Process
• Global Business Development
• Workforce Management
• Saas
• Sales Operations
• Customer Retention
• Professional Services
• Demand Generation
• Outsourcing
• Account Management
• Service Delivery
• Strategy
• Pre-Sales
• Contact Centers
• Telecommunications
• Offshoring
• Managed Services
• Inbound Marketing
• Business Development
• Call Centers
• Direct Sales
• Bpo
• Analytics
• Executive Management
• Solution Selling
• Salesforce.com
• Operations Management
• Competitive Analysis
• Customer Experience
• Selling
• Start-Ups
• Business Alliances
• Telemarketing
• Cross-Functional Team Leadership