Deboleena Chanda

About Deboleena Chanda

Product-oriented Business Analyst with 6+ years of experience delivering and optimizing enterprise platforms across banking, ERP, and highly regulated environments. I work at the intersection of users, business, and technology—translating complex business and compliance requirements into scalable, user-centric solutions.My experience spans end-to-end requirements discovery, backlog prioritization, and lifecycle management, including user onboarding, access governance, system optimization, and decommissioning of low-value assets to improve reliability and cost efficiency. I have partnered closely with business, risk, compliance, engineering, and QA teams to drive alignment, manage trade-offs, and deliver measurable operational impact.I bring a strong foundation in platform delivery, risk-aware decision-making, and stakeholder management, complemented by hands-on experience using enterprise AI tools for regulatory research and decision support. I am particularly interested in product, platform, and product operations roles where thoughtful execution, governance, and long-term value creation matter.

Experience

1. Consulting Manager

   Cognizant

   Jul 2025 — Present

   Act as a bridge between end users, governance, risk, and technology teams, ensuring alignment across stakeholders to deliver compliant, user-centric internal platforms in a regulated banking environment.• Led end-to-end requirements discovery through workshops, interviews, and process walkthroughs; translated business needs and governance constraints into user stories, functional requirements, and acceptance criteria.• Supported user onboarding and adoption by guiding stakeholders through records onboarding workflows, resolving usability issues, and reducing rework—contributing to faster time-to-value and lower operational support effort.• Identified low-value, obsolete, and failed data feeds and records, leading their systematic decommissioning to reduce infrastructure overhead, alert noise, and ongoing maintenance costs while improving platform stability.• Conducted AS-IS / TO-BE process mapping to uncover inefficiencies in access approvals, governance, and records management workflows; supported process improvements aimed at reducing turnaround time and manual effort.• Partnered closely with engineering and QA teams to resolve aged cases, clarify requirements, and support UAT, ensuring solutions balanced usability, compliance, and cost considerations.• Used internal AI tools to analyze and summarize global records-management regulations, enabling faster decision-making on record onboarding, retention, and decommissioning in a regulated banking environment.• Developed user personas, migration roadmaps, and business case inputs for consulting proposals, contributing reusable assets aligned with enterprise product and platform delivery models.

Education

• Indian Institute of Management Udaipur

  Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

• Institute Of Engineering and Management

  Bachelor of Technology - BTech, Computer Science

  2014 — 2018