Debojyoti Debnath
Associate Application Support @Ares Management
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WORK HISTORY
Associate Application Support @Ares Management
Los Angeles, CA, US
Database management using MS SQL Server to update records in various financial applications, query stored procedures, views • Daily monitoring of Autosys and Jenkins jobs for pricing apps • Extensive use of JIRA and Service-Now ticketing tool to track incidents and BAU developments • Workday integration for HR related tasks • Working on Service-Now configurations for app roles, timesheet integration, application access workflow • Supporting various business critical apps like CRM, Deal Cloud, OMS, WSO, Hazeltree, IVP managed services apps • Helping the business users with on time incident resolutions and access management requests • Maintaining the Confluence pages for recurring issue tracking and documenting unknown bugs in the apps
EDUCATION
Centre for Development of Advanced Computing (C-DAC)
Postgraduate Diploma Advanced Computing
Iowa State University - Ivy College of Business
Master's degree, Management Information Systems, General
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Computer Science, 7.48
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