Deblina Saha

Deblina Saha

Senior Enterprise Customer Success Manager @Panaya

New York, NY, US
EMAILS
d••••@panaya.com
MOBILE NUMBERS
+14•••••••33

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WORK HISTORY

Jan 2016 — Present

Senior Enterprise Customer Success Manager @Panaya

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NJ, US

Present and deliver high-impact demonstrations of Panaya\'s solutions and support complex technical issues raised during the sales process- Clearly articulate the benefits of Panaya\'s applications to all levels including \"C\" level executives and IT directors- Work with project managers and IT professionals on how to implement Panaya’s set of products- Provide accurate and timely feedback for measuring, tracking and driving high service levels and product improvements- Work in tandem with the regional sales executive, adding value throughout the sales process, act as a professional authority and the go-to person for any questions related to Panaya’soffering- Technical ERP software support to enterprise-size customers in a direct client-facing role- Work with ERP implementation, test management and release mgmt- Tools & Technologies: SalesForce, SAP ECC, S/4 HANA, ERP, Panaya Cloud Quality Suite.

SKILLS

Business Process ImprovementPre-SalesAnalysisBusiness DevelopmentLeadershipTeam ManagementProject ManagementConsultingStrategyBusiness AnalysisCustomer Relationship Management (Crm)Business StrategyRequirements AnalysisCloud ComputingIT StrategySolution SellingEnterprise Resource Planning (Erp)CrmBusiness IntelligenceManagement ConsultingErpEnterprise SoftwareBusiness ProcessBusiness Process Re-EngineeringSolution ArchitectureManagement

ABOUT DEBLINA SAHA

Deblina Saha has the highest level of Consulting and Sales & PreSales experience with…

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