Debjani Banerjee
Retention | Churn | Growth Strategist
- Role
- Head of Client Success Retention, Churn & Growth Strategist at RChilli Inc.
- Location
- Jammu, IN
- LinkedIn followers
- 500 followers
About Debjani Banerjee
With over 10 Plus years of experience, I specialize in driving client retention and…
Experience
Head of Client Success Retention, Churn & Growth Strategist
Jan 2025 — Present · Jammu, IN
Results-driven leader specializing in client retention, revenue growth, and churn mitigation. I drive high-impact strategies that maximize customer lifetime value, optimize engagement, and ensure seamless expansion for enterprise clients.Core Expertise:Retention & Churn Prevention – Sustaining 95%+ retention through proactive risk mitigation.Revenue Growth & Expansion – Identifying upsell opportunities and driving seamless renewals.Client Health & Adoption – Leveraging analytics to optimize engagement and product utilization.Strategic Leadership – Collaborating with Product, Support, and Technical teams to enhance CX.Data-Driven Decision Making – Translating insights into actionable success strategies.Committed to driving sustainable growth, operational excellence, and long-term customer success in the SaaS landscape.
Education
Anna University Chennai
Bachelor of Science - BS
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