Debika Chatterjee
Conversational AI Bot Design | From Blueprint to Impact — Voicebots, Chatbots & Conversational UX Optimization
- Role
- Conversational Ai Consultant at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Debika Chatterjee
Conversation Design professional with 5+ years of experience designing and scaling…
Experience
Conversational Ai Consultant
Feb 2024 — Present · Bengaluru, IN
Conversational Design Expert in E-Commerce, Insurance, and Real Estate Designer of Multi-Model Gen AI Bots for Diverse IndustriesWith a strong foundation in conversational design, I’ve crafted seamless user experiences across e-commerce, insurance, and real estate sectors. My expertise includes designing cutting-edge generative AI multi-model bots, tailored to meet the unique needs of various industries.Key Contributions: • Proposal Development: Played a pivotal role in creating compelling proposals that drive business growth. • Quality Assurance: Conducted rigorous QA for live projects, ensuring top-notch performance and reliability. • User Experience Enhancement: Analyzed live bot interactions, performed detailed studies, and recommended crucial CUX and UI changes, significantly enhancing user satisfaction.
Education
University of Mumbai
BMM, Mass Media (Journalism)
2014 — 2017
Christ University, Bangalore
Master's degree, MSW
2018 — 2020
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