Deberra Cogan
Vice President @Radius Global Solutions Llc
Jackson, MI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2015 — Present
Vice President @Radius Global Solutions Llc
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Ambler, PA, US
Operational leader with emphasis on creating teams who exceed goals and improve customer experience. Proven results with multiple BPO engagements focused in the energy vertical.
EDUCATION
N/A
Siena Heights University
Bachelor of Business
SKILLS
P&L ManagementExecutive ManagementSolution SellingOperations ManagementClient DevelopmentCross-Functional Team LeadershipTelemarketingStrategySalesforce.comTeam LeadershipBuilding RelationshipsIvrLead GenerationVendor ManagementOffshoringAccount ManagementOutsourcingContact CentersBpoWorkforce ManagementCustomer SatisfactionTrainingStrategic LeadershipCall Center DevelopmentNew Business DevelopmentCall CenterElectronic PaymentsProcess ImprovementService DeliveryManagementBusiness Process ImprovementSales OperationsCustomer RetentionCustomer ServiceCall CentersCustomer ExperienceStart-UpsInbound MarketingLeadershipPerformance Management
ABOUT DEBERRA COGAN
A strategic leader focused on customer care solutions, developing innovative solutions…
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