Deb Nelson

VP Learning & Development @Metabank

Sioux Falls, SD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2013 — Present

VP Learning & Development @Metabank

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Sioux Falls, SD, US

EDUCATION

1969 — 1973

South Dakota State University

BS

SKILLS

BankingRisk ManagementCall CentersStrategic PlanningRelationship ManagementCustomer ExperienceManagementProject ManagementOrganizational EffectivenessTalent AcquisitionLeadership DevelopmentEmployee RelationsBusiness AnalysisOrganizational DevelopmentEmployee EngagementEmployee TrainingTeam LeadershipSuccession PlanningPerformance ImprovementCreditProcess ImprovementTrainingInstructional DesignTime ManagementTalent ManagementTeam BuildingAnalysisRetail BankingLeadershipTraining DeliveryProgram ManagementPortfolio ManagementCall CenterRecruitingFinancial ServicesOnboardingStrategyCrmCustomer ServiceCredit Cards

ABOUT DEB NELSON

I have a diverse background in the Training profession and consequently have experience in Design & Development, Delivery (Skills and Leadership), and Evaluation. As a Project Manager in Training, I have managed multiple large-scale system conversions and integrations in portfolio acquisitions. I am experienced in managing virtually and managing virtual learning. I have managed vendor relationships for outsourced work. In collaboration with my operational partners, we improved manager effectiveness for our managers who managed virtual teams by ensuring that they understood not only how to use the actual virtual tools available to them, but how to use them creatively with their teams. I delivered virtual training sessions that helped them become more effective in use.

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