Deborah O.

Engineering Policy Support @National Grid

Analyze overhead line defects, PCBs, and inspection and maintenance reports from the database using Microsoft Excel and Power BI. • Collate and present monthly Key Performance Indicators (KPIs) and Scoreboard data to inform strategic decisions for Policy Managers. • Managed and processed purchase orders to optimize resource allocation.• Update the NGED SharePoint site for the Engineering Policy team to disseminate updates about our projects, event information, team information, etc. within NGED • Track and manage responses on the community forum to improve engagement and customer satisfaction.