Debbie Thomas
Head of IT @Ottolenghi Group
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WORK HISTORY
Head of IT @Ottolenghi Group
IT Director responsible for IT strategy and implementation to support scaling the business.
EDUCATION
QA- Peoplecert
ITIL 4 Foundation, IT Service Management
Six Sigma Academy Amsterdam
Certified Lean Management
Learning People
Prince2, Project Management
Customer Success University
Customer Success
Six Sigma Academy Amsterdam
Lean Six Sigma white/yellow belt
British institute of innkeeping
Affiliate member
Squared Online
Certificate in Digital Marketing, Social media and online marketing
Pareto Law
Sales Methodology
Fourth
Agile and Scrum 101
ABOUT DEBBIE THOMAS
Over the years, I\'ve built up solid experience across IT systems management and business analysis — working on everything from complex system migrations to PCI DSS compliance. I enjoy leading IT change projects where the stakes are real: keeping the business running smoothly, making the most of team capacity, and making sure the solutions we deliver actually work for the people using them. User Acceptance Testing is something I take seriously, because getting that right is what turns a good project into a great one.What drives me professionally is finding smarter ways to work. I\'m a big believer in Agile, and I\'ve seen first-hand how standardising the right processes and templates can make a genuine difference to how teams operate day-to-day. I\'m naturally collaborative — I get a lot of satisfaction from helping teams cut through blockers, work with more confidence, and ultimately deliver outcomes that have a real, measurable impact on the business.
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