Debbie Staats

Experience

1. Senior Director Human Resources

   HealthPlanOne

   Oct 2017 — Present

   Founded in 2006, HPOne has become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and has expanded into five locations serving consumers and health plan members in every state. Lead the HR function for two contact center facilities and over 300 employees providing brokerage, member acquisition and customer service support. As business partner to the VP sales and operations, responsible for support and implementation of processes around development planning, performance management, and on-boarding that are sustainable with significant growth. 2 direct reports • Project lead for member acquisition attrition reduction plan with a 15% reduction in 2018 season • Developed structure and implementation plan to move all paper personnel files to electronic storage and retrieval system • Project lead for software integration to link on-boarding platform to HRIS system

Education

• Arizona State University

  Bachelors, Communication

• University of Phoenix

  Masters, Organizational Management