Debbie Magee

About Debbie Magee

OBJECTIVE Pursuing a position where I will not only use my project management skills…

Experience

1. Project Manager

   CBTS

   Jul 2012 — Present

   Primary duties include project management of infrastructure projects. Responsibilities include development of project plans and schedules, change control, issue management, financial reporting, resource planning and all associated documentation. Direct team in the development of tasks, schedules, network designs, and documentation. Responsible for the management of complex core configurations and installations, cabling, phone deployment, end user training, system testing, follow-up, and go live support.Projects:• MoneyMart – Facilitating the implementation of SD-WAN and Network as a Service (NaaS) at 163 stores thus far. When the project is finished, it will be 303 locations.• Barnes and Noble – Facilitate the implementation of Network as a Service (NaaS) to 633 stores.• Schneider Electric – Lead Project Manager for multiple Avaya projects, which includes new installations and upgrades throughout the United States.• Catholic Health Partners (Mercy Health) – Project Manager for Cisco Telephony rollout, which included Communication Manager, Unity, and Contact Center for a 75 person call center. • Catholic Health Partners (Mercy Health) – Project Manager for the upgrade of Communication Manager, the migration to Unified Computing Systems (UCS), and the upgrade of Unity to Unity Connection, which impacted 1300 handsets.• The Kroger Company – Project Manager for multi-site Avaya telephony upgrade, which included the upgrade of 14 remote sites, and the installation of a new enterprise survivable core and main telephony core. Also, the deployment of Avaya Enablement Services, Avaya System Manager, Avaya Aura Experience Portal, and WebLM on virtual machines. • Butler County Board of Commissioners – Project Manager for multi-site Avaya telephony upgrade, which included the upgrade of 19 remote sites, the conversion of a standalone telephony solution to a new enterprise survivable core and upgrade of the main telephony core along with the replacement of servers

Education

• Union Institute & University

  Bachelor of Arts, Business Administration

  2000 — 2002

• Cincinnati State Technical and Community College

  Associates, Word Processing

  1987 — 1989

Skills

• Business Process Improvement
• Analysis
• Intuity Audix
• Audix
• Telephony
• Program Management
• Contact Centers
• Troubleshooting
• Networking
• Avaya Pbx
• Management
• Business Process
• Technical Support
• Pmp
• Avaya Products
• Telecommunications
• Voip
• Avaya Cms
• Call Centers