Debbie Mitchell
Senior Director of Customer Success • Ronald McDonald House Past President and Chairperson
- Role
- Senior Director of Customer Success at Sunbit
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Debbie Mitchell
Highly Accomplished Global Operations Executive Inspirational Leader • Customer Experience Strategist• Charismatic, insightful professional with over 25 years of experience leading large, cross-functional organizations and call centers in the technology, financial services and insurance industries • Adept at inspiring employees to achieve their highest potential, creating world-class customer experienced, exceeding expected business value, and optimizing business solutions • Possess a reputation for being a bold yet thoughtful, focused servant leader who excels in developing strategies, providing vision and clarity to goals, and driving tremendous results• Enthusiastic about developing future leaders, supporting and building upon diversity and inclusion initiatives, and making a difference in the communities operated inAreas of Expertise: Multi-site and global operations, Customer Service Call center operations, Organizational Transformation, Vendor Management, Strategic Planning, Cost/Budget Control, Business Results Delivery, Business Continuity, Talent Management, Culture Transformation, Employee Engagement, Customer Satisfaction, Leadership Development, Organizational Redesign, Operational Efficiency, Lean/Six Sigma MBB, Relationship Management, Board Chairperson
Experience
Senior Director of Customer Success
Sep 2025 — Present · Las Vegas, NV, US
Education
University of Virginia Darden School of Business
Executive Leadership Certification, Business, Management
Regis University
BS, Business Administration: Management
Skills
- Program Management
- New Program Development
- Cloud Computing
- Vendor Management
- IT Strategy
- Stakeholder Management
- Team Leadership
- IT Service Management
- Team Building
- Change Management
- Project Management
- Relationship Management
- Release Management
- Quality Assurance
- Event Management
- Incident Management
- Global Organizational Development
- Process Engineering
- Business Analysis
- Mentoring
- Minitab
- Diversity & Inclusion
- Process Improvement
- Risk Management
- Six Sigma
- Product Launch
- Quality Auditing
- Business Continuity
- Customer Service Management
- Collaborative Leadership
- Call Centers
- Risk Assessment
- Business Process Improvement
- Business Intelligence
- Quality Management
- Operational Excellence
- Training
- Sharepoint
- Pmp
- New Business Development
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