Debbie Kuch
- Role
- Director, Ebusiness Solutions and Support at Airgas
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Debbie Kuch
Seasoned Senior Marketing and Operations Executive with over 20 years of experience…
Experience
Director, Ebusiness Solutions and Support
Feb 2018 — Present
Growing B2B/B2C digital channel through collaboration and cross-functional management with stakeholders\\\\n Serving as primary point of contact for 16 regional eBusiness Managers and their teams to provide direction/support\\\\n Identifying and prioritizing product development opportunities to enhance UX/CX and ease of doing business\\\\n Performing enhancement and defect analysis as well as analyzing data to increase website UX/CX\\\\n Leading customer-facing program, project, and implementation managers as well as customer-facing digital support staff\\\\n Leading customer solution integration team in automating order-to-cash solutions and enhancing business processes\\\\n Serving as a business process improvement expert across supply chain, procurement, sales, and sales support\\\\n Identifying and leading efforts to reduce customer Accounts Receivable through automated business network solutions\\\\n Communicating critical and urgent spend management initiatives from a customer perspective to achieve timely resolution\\\\n Ascertaining competitive differentiation opportunities for both increased bottom line growth and divisional cost savings\\\\n Growing automated order-to-cash revenue over 14% in 2021, while implementing customer growth YoY by 60+ projects\\\\n Being appointed to the Ariba SAP Supplier Advisory Board to support strategic partnerships and leadership\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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