Debbie Dunnam
Board Director | End-to-End GTM & CX Leader | Former CVP Microsoft, SVP Cisco | Expert in All Routes to Market | TA Operating Advisor | Builder of High-Performing, Inclusive Teams
- Role
- Member Board of Directors at Ministry Brands
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Debbie Dunnam
I’m a board director and technology executive with 30+ years of experience leading go-to-market strategy, customer experience, and operational execution for both Fortune 100 companies and high-growth, investor-backed businesses. My focus is helping organizations scale efficiently and sustainably—aligning strategy, execution, and leadership to drive meaningful growth.I currently serve as an Operating Advisor with TA Associates and as a Board Director for Unit4 Leads Online and Borderless CX, and previously served on the board of EngageSmart. In these roles, I partner with leadership teams to evolve GTM models, enable digital transformation, and build inclusive, accountable cultures that deliver results.My executive career includes senior leadership roles such as Corporate Vice President at Microsoft, Senior Vice President at Cisco, Chief Commercial Officer at Dropbox, and COO at ServiceSource. I’ve led global organizations spanning Sales, Marketing, Customer Experience, Operations, and Services — leading the entire customer lifecycle, from initial acquisition through onboarding, retention, expansion and support.A consistent thread across these roles has been leveraging every route to market—direct, indirect, digital, marketplaces and a wide range of channel partnerships—to unlock scalable, customer-centric growth. I’m passionate about combining data-driven decision making, disciplined execution, and people-first leadership to deliver long-term value.I bring that same mindset into the boardroom: practical, growth-focused, customer-obsessed, and grounded in real-world operating scale.
Experience
Member Board of Directors
Jan 2026 — Present · TN, US
Support and engage with the leadership team with focus on their priorities and to assist in the execution of their mission. Ministry Brands helps more than churches and non-profit organizations grow and increase their impact on the world. The company provides integrated solutions covering member and donor management, digital giving, accounting, websites, mobile apps, communications, media content, event planning, employee and volunteer background screenings, and more. Together, their nearly 700 employees help clients transform how they operate and create positive ripple effects that drive the real human impact for which we all strive. With over $6.45 billion in charitable giving managed annually, they exist to help mission-focused organizations thrive.
Education
Northwood University
BBA, Management
Skills
- Marketing
- Business Alliances
- Business Development
- Call Centers
- Pricing
- P&L Management
- Mergers & Acquisitions
- Strategy Development
- Integration
- Go-to-Market Strategy
- Program Management
- Executive Management
- Solution Selling
- Business Planning
- Outsourcing
- Partner Management
- Channel Partners
- Data Center
- Negotiation
- Team Leadership
- Sales Enablement
- Strategic Partnerships
- Leadership
- Channel Management
- Cross-Functional Team Leadership
- Channel
- Demand Generation
- Account Management
- Management
- Team Building
- Strategic Planning
- Change Management
- Consulting
- Unified Communications
- Cloud Computing
- Enterprise Software
- Sales Management
- Analytics
- Consultative Selling
- Business Strategy
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