Debbie So
Senior Manager Associate Director @Deloitte
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WORK HISTORY
Senior Manager Associate Director @Deloitte
London, GB
I collaborate with our team of designers and researchers to identify innovation opportunities and develop propositions that create value for people and our client organisations.
EDUCATION
Imperial College London
Master of Research, Healthcare Design
McGill University
Bachelor of Commerce (B.Com.), Strategy & Urban Geography
University of California, Berkeley
Diploma of Education, Sustainable Cities Design
ABOUT DEBBIE SO
I am a Healthcare Innovation & Transformation leader with 16 years of experience working across strategy consultancy, entrepreneurship and design. This unique combination fuels my passion for healthcare, both in the design and delivery of new digital products and services. My ambition is to lead and accelerate innovation and transformation programmes to deliver user-centred care.Areas of expertise: Innovation Strategy Strategic Transformation User Research & Insights Customer Experience Design Service Design User Journey Mapping Commercial Strategy Operating Model Design Product Discovery & Development Agile Delivery GDS Service Standard NHS Service Standard I’ve been named one of Deloitte’s Future Leaders and grown the Deloitte Innovation & Ventures team from 6 to 65 FTE over the past 8 years. As a Senior Innovation Manager, my strengths are in leading multi-disciplinary teams to deliver innovation strategy, innovation operating model and end-to-end product development engagements across public and private FTSE100 organisations. I wrote my thesis on the redesign of a London-based trauma emergency department to support effective, efficient and safe patient flow at Imperial College & Royal College of Art. Get in touch, I\'m always up for a chat!
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