Debbie Rolfsen

About Debbie Rolfsen

Dedicated and focused professional who specializes in global distributed infrastructure, Network, SAN, Server and Storage Virtualization implementation, along with performance and capacity management, migration and consolidation understanding. She has 10+ years of hands-on broad experience in information technology which includes information architecture and strategy, IT strategic planning and 5 years in capacity, forecasting and performance analysis for “large scale” enterprise systems. Strong leader with the ability to manage cross-functional teams, organizational facilitation and sharp critical thinking skills. Adept at solving complex problems through excellent communication, positive demeanor and solid work ethic. Ability to work independently and within teams to execute projects efficiently and effectively. Possesses a high degree of personal and business integrity with upbeat, positive attitude and inspires confidence among business partners, customers and team members. EXPERTISE IN • Created in-house reporting system, developed training, processes and procedures for steadystate team that eliminated 3rd party vendor and saved company substantial amount of money, along with full control of data and charts development in-house. • Generated capacity forecasting reports to manage large IT environment and developed automatic reporting that collected monthly stats to provide client with new reports that are still being used today. • Developed scripts with the lead architect to provide critical data ongoing that provided architects account information that was quick and precise data to make accurate decisions on their designs. • Responded to customer’s need for trending and forecasting of SAN Fabric Switch usage across 3 business lines that enhanced useful reporting and gave customer clear historical views of impending switch and port capacity shortages and guidance for procurement plans to be enacted. • Helped reduce the time frame on customer-impacting events and increased customer satisfaction ratings by quickly diagnosing and troubleshooting the problem using expertise on the IBM TPC tool called Spectrum Control.

Experience

1. Infra Technology Specialist Capacity Manager

   Cognizant

   Feb 2022 — Present

Education

• Purdue University

  Computer Technology/Computer Systems Technology

• Indiana University-Purdue University at Indianapolis

  Computer Technology

• Purdue University

  Associate's degree