Debbie Eagar
Project Manager - Customer Success @Marine Learning Systems By Ripple Operations
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WORK HISTORY
Project Manager - Customer Success @Marine Learning Systems By Ripple Operations
Vancouver, BC, CA
With a background in the Marine industry, skills in both Project Management and Training and Development, I play a key role in bridging the gap between both Customers and the technicalities of a leading-edge Learning Management System that is tailored for the remote workings of the Marine Industry. • Manage the onboarding and complete post -sales Lifecycle of a customer. • Provide support and all necessary training to optimize their experience of the platform. • Drive ongoing adoption by educating them about functional capabilities, newly released features and best practices used by other customers. • Understand their pain points and leverage other teams to help drive their engagement and growth. • Aid in the development and improvements of the LMS by gathering customer feedback and helping share the product roadmap.
EDUCATION
University of Johannesburg
Bachelor of Arts (BA.Hons), Sports Management
University of the Witwatersrand
Bachelor of Arts (BA), Human Movement Science and Psychology
ABOUT DEBBIE EAGAR
A passionate and certified Project Manager specializing in Training and Development with more than 11 Years experience in Marine Safety, Hospitality and Tourism sectors. A trusted and confident leader, devoted to inspiring peoples growth and development, whilst driving business results and aiming to exceed expectations. Successfully implemented fleet wide safety projects to an employee base of over employees from over 80 different countries.
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