Debbie Clayton

Country Account Manager @Protolabs

Telford, GB

Protolabs is the world’s fastest source of custom prototypes and low-volume production parts. The company’s proprietary analysis and programming software translate 3D CAD models into instructions for advanced additive manufacturing (3DP), CNC machining and injection moulding equipment. The result is quality parts shipped in a matter of days, creating an unprecedented time-to-market value for product developers and design engineers. Customers can upload a part to receive an automated quote with design feedback and pricing information within hours.~2020 £1.8m revenue generated 120% of target achieved (£400k growth on 2019)~2019 £1.2m revenue generated Responsible for growing 200+ customer accounts within the Scottish region. Working with Engineers, Purchasers and Project Managers providing solutions to develop products faster. Consultative collaboration with customers to source new revenue opportunities within designated accounts within my region, including negotiate and successfully close sales orders. Serve as the key contact for servicing and retaining customers. Assist with account planning and revenue forecasting for designated accounts.• Meet or exceed both monthly and annual revenue goals.• Build and maintain relationships with decision makers and successfully obtain referrals. • Serve as key contact for all pre-sales activities and understand the needs, decision making process, and budgeting requirements. • Exceed outbound connects, transition, pipeline and close rate expectations in addition to preparing accurate account plans and forecasts.• Manage interactions within Protolabs departments, to execute on Account Plans and assure quality service.• Customer presentations, attending supplier days, assisting with audits, regular travel within my region.• Submit case studies and customer testimonial opportunities to Marketing.