Debbi Forster
IT Director Solution Design & Delivery @Plante Moran
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WORK HISTORY
IT Director Solution Design & Delivery @Plante Moran
Responsible for developing IT strategy and managing operations for the firm’s solution, design and delivery, supporting 2,200 staff in 22 offices. Working directly with CIO to develop and manage Firm’s IT budget and evolve solution portfolio. Specific results include: • Selection and replacement of the firm’s Financial, CRM, Performance Management, Intranet, public website and 50+ legacy workflow applications• Lead business improvement and innovation initiatives for Consulting Practices- focused at quantifiable resource optimization and delivering client value• Established web solutions and center of expertise for the firm• Designed and developed critical client facing solutions • Established business partnerships with Business Operations Teams to leverage Firm resources and evolve Firm wide applications such as CRM, Financial Systems, Talent Management Systems and Workflow Automation • Established 3 year Solution Planning process with Business Partners• Partnered with CMO to develop and implement Firm Digital Marketing Plan• Transformed team skills and capabilities in the areas of project management, business process transformation, solution design and application development - Modernized application portfolio and increased portfolio 25% while reducing maintenance FTEs 50%• Drove the upgrade the firm’s solution architecture to better leverage commercial IT capabilities and improve business outcomes• Key contributor in defining and implementing Firm IT Governance Model, IT Project Management Office and Content Management Strategy.• Championed the formal support triage, change management and solution lifecycle management processes across the technology team thereby reducing nonplanned work by 20% while improving solution reliability
EDUCATION
Arizona State University
Bachelor of Applied Science (B.A.Sc.), Finance, General
SKILLS
ABOUT DEBBI FORSTER
Information Technology Leader-Accomplished IT professional with experience in all aspects of IT Strategy, Architecture, Project Delivery and Operations-People oriented - Collaborative leader with proven track record for forming strong business partner relationships and creating strategic alignment between lines of business and IT-Strong track record for building and leading high performing teams -Strong Financial Manager - analytical uses metrics to track and improve performance-Over 20 years of progressively responsible experience in complex IT environments for Fortune 100 and privately held organizations-Recent experience in developing multi-year ERP Strategy and Roadmaps, aligning strategies with Leadership and executing as planned-Extensive experience in enterprise contracting, negotiating, finance, accounting, strategic business planning. Background- Professional Services- Financial Services- Automotive Service and Manufacturing Specialties- IT Strategy - Business Relationship Management- Large Scale Business Technology - Talent Development-ERP Readiness-ERP Planning & ImplementationProjects- Workday ERP Implementation- Enterprise Architecture -Engagement Management- Program Management -Project Management- Solution Architecture -Application Development- Operations Management - Workday Implementations (HCM, Core Financials, PSA)
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