Debbe Kalweit
Tour and Travel Professional @Northeast Unlimited Tours, Inc
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WORK HISTORY
Tour and Travel Professional @Northeast Unlimited Tours, Inc
Sandwich, MA, US
Currently, I am working as Travel and Tourism Professional at Northeast Unlimited Tours, Inc, where I play an instrumental role in creating new and attractive tours by collaborating with senior management. I efficiently manage daily operations, plan e-marketing initiatives, oversee social media accounts, develop cost-effective strategies, and collaborate with senior management. I ensure the delivery of an impeccable guest experience by developing effective and eye-catchy tour programming. I receive payments from guests, deposit amounts in the banks, and prepare reports. I maximize customer satisfaction by identifying and resolving problems, handling complaints, and answering queries and calls courteously.Following are the highlights of the value I brought to the Company: I fostered lucrative working relationships with guests to earn positive rapport of the company and ensure repeat business. I spearheaded the management of multiple projects for improving the service delivery while staying within budgets and stringent deadlines.
EDUCATION
Fisher Junior College
Secretarial Studies and Office Administration
Westfield High School
High School Diploma
Gateway to College at Holyoke Community College
Hotel, Motel and Restaurant Management
SKILLS
ABOUT DEBBE KALWEIT
Your most unhappy customers are your greatest source of learning.~ Bill Gates Do you…
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