Debasis Sahoo
Contact Center Solution Architect | CCaaS & CX Transformation Consultant | UCaaS | AV & Collaboration Expert | Cloud Integration (AWS | Azure | GCP)
- Role
- Solutions Architect at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Debasis Sahoo
I’m a Contact Center Solution Architect with over 16 years of experience designing and…
Experience
Solutions Architect
Nov 2022 — Present · Bengaluru, IN
As a Solutions Architect at Tata Consultancy Services, I spearheaded the transformation and consolidation of technologies for unified communications and collaboration. My responsibilities included designing solutions on various platforms such as Cisco, Avaya, Microsoft Teams, Genesys, Zoom, MiTel, Amazon Connect, RingCentral. I achieved certifications in CCIE Collaboration, CCDE and OCI showcasing my expertise in the field. My work led to successful cloud migrations, UCaaS/CCaaS adoption, and improved collaboration experiences for clients.
Education
Orissa Engineering College, Bhubaneswar
B.Tech, Electronics and Telecommunication
2005 — 2009
Skills
- Gatekeepers
- Srst
- Cisco Nexus
- Ipcc
- Sip
- Network Design
- Cisco Unified Border Elements
- Routing
- Ccna
- Cisco Unity Connection
- Cisco Call Manager
- Mgcp Fallback
- Jabber
- Vmware
- H.323
- Dhcp
- Bgp
- Polycom Video Conferencing
- Cisco Ios
- Cisco Technologies
- Ospf
- Routers
- Ipsec
- Unified Communications
- Tcp/Ip
- Cisco Systems Products
- Switches
- Qos
- Eigrp
- Gatekeeper
- Cisco Gateways
- Vlan
- Routing Protocols
- Cisco Unified Communications Manager Express
- Cisco Unified Presence
- Mgcp
- Cisco Unified Communications Manager
- Voip
- Vpn
- Tandberg
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