Debashrit Dash
Customer Engagement, AMS NexGen Lead, Delivery Lead, DevOps & Automation Mindset, Cloud Transformation Lead at Elisa, Professional Scrum Master
- Role
- Customer Engagement at Tata Consultancy Services
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Debashrit Dash
Welcome to my \'Break the Silos\' space. This is Debashrit Dash having 18+ Years of strong…
Experience
Customer Engagement
Jul 2018 — Present · Kolkata, IN
Organized meetings between stakeholders to discuss project details and timelines and mitigate ADM way of working -Assisted in developing new methods for data collection and analysis techniques through SRE to bring up a Data Driven Operational Framework -Developed and implemented customized strategies to meet client needs making the Application maintenance process seamless and Cost effective -Collaborated with clients to develop action plans to address specific challenges and objectives and this holds true on Automation, Cloudification and SRE aspects -Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering - Identified potential risks associated Operational and Application Security and proposed solutions for Risk- Build up Risk and Reward Model as a part of Contractual KPI Obligations with Customer Eco system -Brought up well coordinated CSI framework between Customer and Organization to ensure high level of Customer satisfaction -Drafted & Present proposals outlining solutions to identified issues in the organization to fix this proactively-Preventive Operation and ALM is key to my Goal across Customer and Organization eco System. Implemented strategies to take advantage of new opportunities-Determined consumer needs to provide products and services to meet Time to Market and much needed benefit to Customer
Education
Biju Patnaik Institute of Information Technology and Management, (BIITM), Bhubaneswar
+2 Science
1994 — 1996
Biju Patnaik University of Technology, Odisha
Master's degree
2001 — 2004
Utkal University
Bachelor's degree
1997 — 2000
Skills
- Cobol
- Ibm Db2
- Software Development Life Cycle (Sdlc)
- Job Control Language (Jcl)
- Software Development
- Software Project Management
- Xml
- Sdlc
- Solution Architecture
- Oracle
- Requirements Analysis
- Requirements Gathering
- Business Systems Analysis
- Agile Methodologies
- Project Management
- Unix
- Telecommunications
- Sql
- Mainframe
- Java
- Business Analysis
- Pl/Sql
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