Debashish Kundu

About Debashish Kundu

QA Functional Lead with 11+ years of IT experience, specializing in functional testing, test strategy, UAT management, and business process validation across enterprise applications. Proven expertise in leading QA teams, collaborating with business stakeholders, and ensuring high-quality, business-ready releases. Strong experience in SDLC/STLC, defect management, and cross-functional coordination.

Experience

1. Quality Engineering Team Lead

   Accenture

   Jul 2021 — Present · Kolkata, IN

   Led end-to-end QA strategy, planning, and execution for large-scale Water Utility transformation programs covering CIS, Billing, Metering, AMI, Asset Management, and Field Service modules.• Defined test approach, scope, estimates, resource plans, and quality governance, ensuring alignment with Water Utility business processes and regulatory requirements.• Managed Meter-to-Cash (M2C) testing, validating meter reading (manual/AMI), billing cycles, volumetric & slab-based tariffs, adjustments, rebills, collections, dunning, and disconnection scenarios.• Validated customer lifecycle processes including new service connections, move-in/move-out, meter replacement, service requests, complaints, and account closures.• Led billing and revenue assurance testing to prevent revenue leakage by validating estimated billing, exception handling, leakage adjustments, subsidies, and regulatory tariff rules.• Coordinated System Integration Testing (SIT) across CIS, AMI, GIS, ERP, Payment Gateways, and Regulatory systems, ensuring end-to-end data integrity.• Reviewed and executed data migration validation, including legacy customer data, historical billing, meter history, outstanding balances, and reconciliation reports.• Ensured regulatory compliance testing by validating statutory reports, consumption norms, environmental regulations, and government tariff guidelines.• Oversaw test case design, execution, RTM maintenance, and defect lifecycle management using tools such as JIRA, ALM, and Azure DevOps.• Facilitating defect triage, root cause analysis, and risk assessment with business, development, and vendor teams. • Led UAT planning and execution, coordinating with billing, operations, field service, and regulatory stakeholders to obtain business sign-off.• Facilitating Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospectives) with a strong focus on built-in quality.

Education

• BIT Mesra Student-Industry Relations Cell

  Bachelor of Engineering (B.E.), Mechanical Engineering

  2008 — 2012

• Navy Children School, Port Blair

  SSC

  2005 — 2006

• Symbiosis Institute of Business Management, Bengaluru

  Master of Business Administration (M.B.A.), Operations Management

  2016 — 2018

• Vivekananda Kendra Vidyalaya, Port Blair

  HSC, Science

  2007 — 2008

Skills

• Management
• Microsoft Word
• Rstudio
• Engineering
• Hp Quicktest Professional (Qtp)
• Spss
• Analytical Reasoning
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Teamwork
• Team Management
• Tableau
• Quality Assurance
• Selenium