Debashis Sahoo

About Debashis Sahoo

Senior Risk & Trust & Safety Analyst with 5+ years of experience in AML/KYC…

Experience

1. Senior Quality Analyst

   Tech Mahindra

   Apr 2025 — Present

   As a Senior Quality Analyst, I am responsible for ensuring the accuracy, compliance, and quality of fraud detection and prevention activities,evaluate fraud investigations, monitor processes, Transaction monitoring and suggest improvements to reduce risk, enhance security, and ensure adherence to compliance and regulatory standards.2. Review fraud alerts, monitoring transactions, payment and case decisions made and Conduct regular audits of fraud cases to ensure high-quality standards are met.3.Identify gaps, errors, or non-compliance issues in fraud handling.4. Analyze trends and recurring errors in fraud investigation workflows.5.Provide data-driven insights to improve detection accuracy and reduce false positives/negatives.6. Collaborate with operations, compliance, and engineering teams to implement improvements.7. Mentor and coach analysts on best practices and Conduct calibration sessions and feedback loops to align teams with quality standards.8. Ensure compliance with AML/KYC regulations and internal fraud policies.Stay updated on evolving fraud trends, tactics, and regulatory requirements.9. Create and maintain quality dashboards and fraud performance reports.Track KPIs such as false positive rate, detection rate, and quality scores.